Shipping Policy

Last updated: September 10, 2026

Thank you for shopping with Palmer Fragrance & More! We want to make sure your order arrives safely and promptly. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Once your order has shipped, estimated delivery times are:

• Standard Shipping (Domestic): 5–7 business days
• Expedited Shipping (Domestic): 2–3 business days
• International Shipping: 10–21 business days (varies by destination)

Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our store for updates!

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are determined by your local customs authority and are not included in our shipping rates.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@palmerfragranceandmore.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.